![Logo of UK registered dietitian Caroline [Your Wellbeing Dietitian]](https://static.wixstatic.com/media/c78158_f81562457039408f88e961c01bd2279a~mv2.png/v1/crop/x_509,y_1003,w_2336,h_1323/fill/w_254,h_144,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/YOUR%20WELLBEING-01.png)
Privacy Policy
Effective Date: 18 January 2026
Last Updated: 18 January 2026
1. Introduction
Your Wellbeing Dietitian is committed to protecting the privacy and confidentiality of our patients’ personal and health information. This Privacy Policy explains how we collect, use, store, and share your information when you use our services, including in-person consultations, telephone and online appointments, and when you visit our website at www.yourwellbeingdietitian.com.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following types of information:
a. Personal Information
-
Name and date of birth
-
Contact details (email address and telephone number)
-
Emergency contact details
-
Payment and billing information
b. Health and Nutrition Information
-
Medical history relevant to dietetic care
-
Dietary intake, food preferences, allergies, and intolerances
-
Anthropometric data (e.g. height and weight)
-
Lifestyle information, health goals, and assessment notes
This information is classified as special category data under UK GDPR and is handled with additional safeguards.
c. Website Information
When you visit our website, we may automatically collect:
-
IP address, browser type, and device information
-
Pages visited and usage data
-
Cookies and similar technologies
3. How We Use Your Information
We use your information to:
-
Provide professional dietetic services
-
Create and manage personalised dietetic care plans
-
Communicate with you regarding appointments and appointment summary notes
-
Process payments and maintain accurate records
-
Comply with legal, ethical, and professional obligations
4. Lawful Basis for Processing
We process your personal data under the following lawful bases:
-
Consent – where you have given clear consent
-
Provision of health or social care – for dietetic assessment and treatment
-
Legal obligation – where required by law or professional regulation
5. Confidentiality and Professional Standards
All patient information is treated as confidential and managed in line with professional codes of conduct, ethical standards, and applicable data protection laws. Access to your information is restricted to authorised individuals only.
6. Sharing and Disclosure of Information
We may share your information:
-
With your explicit written or verbal consent
-
With other healthcare professionals involved in your care
-
Where required by law, court order, or regulatory authority
We do not sell, rent, or trade your personal or health information.
7. Data Storage and Security
We take appropriate administrative, technical, and physical measures to protect your information against unauthorised access, loss, alteration, or misuse. Records may be stored securely in electronic systems and/or locked physical files.
8. Data Retention
Patient records are retained for the period required by UK health regulations and professional guidelines. Once this period has ended, records are securely deleted, destroyed, or anonymised.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
-
Access your personal and health records
-
Request correction of inaccurate or incomplete data
-
Withdraw consent where processing is based on consent
-
Request erasure of your data where legally permitted
-
Restrict or object to certain types of processing
To exercise your rights, please contact us via email [support@yourwellbeingdietitian.com]
10. Telehealth Services
When conducting telephone or online appointments we take reasonable steps to ensure secure communication. Please be aware that electronic communications may involve inherent risks outside our control.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website with an updated effective date.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us via email [support@yourwellbeingdietitian.com].